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Collections Representative - National Remote

Optum

MINNEAPOLIS-ST. PAUL-BLOOMINGTON, MN
12 days ago
$16.88 - $33.22

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Collections Representative and make a meaningful impact in healthcare by resolving outstanding payer balances. Enjoy the flexibility of working from home while receiving comprehensive training and benefits in a supportive environment.

Key Responsibilities

  • Resolve outstanding payer balances in accordance with regulatory and contractual obligations
  • Contact payers, appeal, or resubmit claims for denials
  • Work with peers and leaders to address payer issues
  • Ensure accounts are not aging and escalated timely
  • Maintain knowledge of payer policies and complete relevant training

Required Qualifications

  • High School Diploma / GED
  • Must be 18 years of age or older
  • 1+ years of healthcare back-end revenue cycle experience (billing, collections, or A/R)
  • Experience working with Medicare on denied healthcare claims
  • Experience working with insurance companies to verify the status of denied claims and ensure timely payment
  • Ability to work full-time (40 hours/week) Monday - Friday with flexibility for shifts

Preferred Qualifications

  • Experience working with Medicare System’s (FISS/Connex)

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution4 weeks of training