The Director of Food & Beverage at Great Wolf Lodge leads all aspects of food and beverage operations, ensuring exceptional service and profitability. This role offers opportunities for career growth and development while fostering a diverse and inclusive work environment.
Key Responsibilities
Complete oversight of food & beverage department operations
Manage delivery of food and beverage service operations to meet budget and KPI goals
Drive business output and profitability in food and beverage sales
Forecast requirements and prepare annual budgets
Recruit, hire, onboard, and train employees
Ensure compliance with food safety and sanitation standards
Develop positive working relationships across departments
Required Qualifications
Associates Degree in Hospitality Management or similar
Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment
Documented track record of managing and leading efficient and effective food and beverage operation, services and programs
Demonstrated advanced knowledge of food and beverage products, recipes, categories, programs, origins and trends
Demonstrated proficiency in restaurant, banquet, bar and QSR outlet services, sales, promotions, and marketing
Exceptional service mind-set
Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft
Demonstrated strong financial acumen including experience in P&L Management, budgeting, forecasting, and controls
Excellent verbal and written communication skills
Preferred Qualifications
Bachelors Degree in Hospitality Management or similar
Experience leading and managing leaders
Well versed in utilization of service automation and mobile technology
Excellent relationship and trust-building skills
Highly self-motivated with a strong work ethic and continuous improvement attitude
Experience with diversity, inclusion and unconscious bias culture and programs
Benefits & Perks
Medical, Dental, and Vision insuranceHealth savings accountTelehealth resourcesLife insurance401K with employer matchPaid vacation time offPaid parental leave