B

Medical Customer Service

Biolife Plasma Services

Troy Mills, IA
1 month ago
$16.00

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join BioLife Plasma Services as a Medical Customer Service Representative, where you'll motivate donors while ensuring their safety. You'll manage donor screening, vital sign recording, and help enhance center operations in a supportive environment.

Key Responsibilities

  • Answer phones and greet donors
  • Screen new and repeat donors
  • Record donor vital signs and finger stick results
  • Maintain accurate records and prepare donor charts
  • Coordinate donor compensation
  • Identify operational opportunities for improvement

Required Qualifications

  • High school diploma or equivalent
  • 1 or more years minimum experience working in a customer or patient facing role
  • Ability to work evenings, weekends, and holidays
  • Ability to walk and/or stand for the entire work shift
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
  • Ability to lift up to 32 lbs

Preferred Qualifications

  • Experience in a healthcare or customer service environment

Benefits & Perks

Medical, dental, and vision insurance401(k) plan with company matchShort-term and long-term disability coverageBasic life insuranceTuition reimbursement programPaid volunteer time offCompany holidaysSick time and accrued paid vacation