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Customer Service and Sales Representative - Remote USA

TTEC

Indianapolis, IN
1 month ago
$16/hour (base wage during training)

Job Description

Join TTEC as a Remote Customer Service and Sales Representative and ignite your career while helping customers navigate their healthcare needs. This role offers comprehensive training to become a Licensed Healthcare Insurance Agent, with all licensing fees covered, competitive pay, and a strong emphasis on career development in a supportive work environment.

Key Responsibilities

  • Assist individuals in understanding their coverages and selecting the right products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion and active listening
  • Identify additional customer needs and help them upgrade products or services

Required Qualifications

  • 18 years or older
  • Legally authorized to work in the United States
  • 6+ months of experience in sales & marketing
  • High school diploma or equivalent
  • Speaks English
  • Able to work from home
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Integrity to follow HIPAA guidelines
  • Strong customer service orientation

Preferred Qualifications

  • Aptitude, self-discipline, and tenacity to learn
  • Strong computer navigation skills

Benefits & Perks

FREE licensing course and paid study timeAll state licensing exam fees coveredBase wage of $16/hr during trainingIncreased pay after licensingPerformance-based bonusesHealth and wellness incentivesPTOTuition reimbursement