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Job Description
Join Optum as a Patient Services Representative in West Nyack, NY, where you'll play a critical role in delivering excellent customer service and supporting patient care in a dynamic healthcare environment. This position offers opportunities for growth, teamwork, and making a meaningful impact on patient lives.
Key Responsibilities
Greet and register patients in a prompt and pleasant manner
Instruct, direct, and schedule patients and visitors
Receive payments, issue receipts, and post payment data
Verify insurance eligibility and coverage
Maintain professionalism and respect confidentiality
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency
Preferred Qualifications
Experience as a receptionist in a healthcare setting
Experience working with an electronic health record
Experience working with scheduling programs
Knowledge of minimal medical terminology
Benefits & Perks
Paid Time OffMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEducation ReimbursementEmployee DiscountsEmployee Assistance Program