As the Director of Operations, you will lead the management of a diverse real estate portfolio, ensuring efficient property operations across New York City. This role combines hands-on leadership with strategic oversight of maintenance teams and vendor partnerships, directly impacting the wellbeing of clients and staff.
Key Responsibilities
Oversee day-to-day operations of the agency's real estate portfolio across NYC
Manage area managers and supervise light maintenance teams
Collaborate with vendors to resolve complex maintenance issues
Ensure compliance with life safety standards and local regulations
Develop performance metrics to assess operational effectiveness
Required Qualifications
Minimum 10 years working as a tradesperson in mechanical, plumbing, or electrical fields
At least 5 years of managerial experience overseeing teams or operations
Verifiable experience with technical building systems
Proficient in Microsoft Office Suite
Preferred Qualifications
Experience in a hybrid role with field and office responsibilities
Familiarity with life safety system requirements and contract management
Ability to analyze performance metrics and apply data-driven insights
Prior experience managing large real estate portfolios