This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join Dolphin Ears as a Guest Services Associate, where you'll enhance customer experiences for our dolphin tours and yacht charters. You'll provide exceptional service by addressing inquiries and resolving issues in a dynamic, fun-loving environment.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat
Assist customers with booking tours and answering questions about services
Resolve customer complaints efficiently and effectively
Provide feedback to management regarding customer trends and issues
Required Qualifications
High school diploma or equivalent
Proven experience in customer service or support roles
Excellent communication skills
Ability to work flexible hours including weekends
Preferred Qualifications
Additional education in hospitality or related field
Benefits & Perks
Competitive salary with performance bonusesFlexible working hours with hybrid optionsOpportunities for career advancement within the company