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Job Description
Join Crash Champions as a Collision Estimator and play a pivotal role in delivering exceptional customer service in collision repair. You'll manage repair processes, ensure quality standards, and educate customers throughout their experience.
Key Responsibilities
Educate customers on vehicle repair processes and insurance procedures
Complete initial and final estimates after damage evaluation
Manage repairs and ensure quality standards
Keep customers informed on vehicle status
Review data procedures with Body Technicians
Pre-close final repair orders and handle paperwork
Required Qualifications
Customer Service Skills
Organization and multi-tasking skills
Good time management
Adaptability to fast-paced environment
Preferred Qualifications
Knowledge of dealing with Insurance partners
Knowledge of multiple estimating systems (CCC One, Mitchell & Audatex)
Benefits & Perks
Medical InsuranceDental InsuranceVision InsuranceGroup Life InsuranceDisability Insurance401k Retirement Plan with matchReferral Bonus5 Paid Holidays