Join Gerber Collision & Glass as an Estimator, where you'll create estimates and coordinate customer repair needs while ensuring exceptional service. Your role is vital to enhancing the customer experience and aligning with team objectives to meet performance indicators.
Key Responsibilities
Document and update customer interactions efficiently and accurately
Provide customers with accurate information throughout the repair process
Ensure compliance with insurance client requirements and processes
Communicate customer requests to team members
Participate in daily production walks with management
Maintain the store's KPIs by maximizing role performance
Uphold the company's Core Values of Honesty, Integrity & Respect
Required Qualifications
Knowledge of Repairs and OE Guidelines
High School Diploma or equivalent
Minimum of 1-year experience in DRP
Basic Computer Skills
Must be willing to complete I-CAR Training
Valid Driver’s License
Benefits & Perks
Annual Paid Time Off (PTO) plansPaid Parental Leave for Full-time Employees6 paid holidays annuallyMedical, Prescription Drug, Dental & Vision Insurance effective Day 1401(k) Retirement Plan with company matchEmployer Paid Short-Term Disability & Life InsuranceContinuing Education OpportunitiesAnnual Voluntary Uniform Stipend