Per Diem Associate Patient Care Coordinator - Brewer, ME
Optum
Brewer, ME
3 days ago
$16.00 to $28.85
Job Description
Join Optum as a Per Diem Associate Patient Care Coordinator in Brewer, ME, where you'll play a crucial role in patient interactions by ensuring accurate pre-registration and providing top-notch customer service. This position offers flexibility with per diem hours and comprehensive training to help you succeed.
Key Responsibilities
Ensure excellent customer service for patients and providers
Collect and verify patient demographic and insurance information
Engage other departments to assist with patient needs
Facilitate conversations regarding benefits and collect copays
Monitor department service levels and individual contributions
Meet or exceed productivity and audit goals
Escalate outstanding needs to ensure timely patient service
Verify insurance coverage and benefits
Required Qualifications
High School Diploma/GED (or higher)
6+ months of experience in an office or customer service setting
Beginner level of proficiency with computer and Windows PC applications
Ability to work on a per diem basis between the hours of 7:00am - 5:30pm Monday - Friday
Influenza vaccination for the current flu season or commitment to receive it
Must be 18 years of age or older
Preferred Qualifications
1+ years of registration experience in a hospital or medical setting
Understanding of medical terminology
Working knowledge of insurance policies and procedures
Previously worked for Northern Light Health
Benefits & Perks
3-6 weeks of paid trainingComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution