AFC is seeking a Relationship Manager to build strong customer relationships and drive business growth. This role involves coaching a team, managing customer acquisition, and ensuring operational efficiencies while being a trusted advisor in the automotive finance industry.
Key Responsibilities
Cultivate new business relationships and manage customer acquisition
Coach and develop your team in portfolio management, data analysis, and business development
Conduct regular meetings with your team to align on goals and strategy
Provide industry-leading knowledge to help customers manage and grow their businesses
Forecast opportunities and challenges based on understanding local area and customer operations
Lead prospecting, growth, and portfolio development efforts
Act as a trusted advisor through collaboration with internal stakeholders and external partners
Ensure compliance with applicable laws and codes for the assigned geographic area
Required Qualifications
5+ years of experience in customer-facing, sales, sales support roles
3+ years of people leadership experience
Experience in team management and building strong sales relationships
Passion for leading people, projects, and budgets
Ability and desire to frequently travel within your market
Familiarity with risk management principles and collections procedures
High level of accountability towards local goals and business targets
Preferred Qualifications
Experience in the automotive, financial services, or related industries
Basic understanding of financial statements
Proficiency in Google Workspace, Salesforce, Tableau
Familiarity with customer relationship management (CRM) tools
Benefits & Perks
Competitive payMedical, dental, and vision benefits with employer HSA contributions and FSA optionsImmediately vested 401K with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leaveEmployer-paid short-term disability, long-term disability, life insurance, and AD&DRobust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledgeCompany culture of internal promotions, diverse career paths, and meaningful advancement