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Relationship Manager - Indianapolis

AFC

Plainfield, IN
20 days ago

Job Description

AFC is seeking a Relationship Manager to build strong customer relationships and drive business growth. This role involves coaching a team, managing customer acquisition, and ensuring operational efficiencies while being a trusted advisor in the automotive finance industry.

Key Responsibilities

  • Cultivate new business relationships and manage customer acquisition
  • Coach and develop your team in portfolio management, data analysis, and business development
  • Conduct regular meetings with your team to align on goals and strategy
  • Provide industry-leading knowledge to help customers manage and grow their businesses
  • Forecast opportunities and challenges based on understanding local area and customer operations
  • Lead prospecting, growth, and portfolio development efforts
  • Act as a trusted advisor through collaboration with internal stakeholders and external partners
  • Ensure compliance with applicable laws and codes for the assigned geographic area

Required Qualifications

  • 5+ years of experience in customer-facing, sales, sales support roles
  • 3+ years of people leadership experience
  • Experience in team management and building strong sales relationships
  • Passion for leading people, projects, and budgets
  • Ability and desire to frequently travel within your market
  • Familiarity with risk management principles and collections procedures
  • High level of accountability towards local goals and business targets

Preferred Qualifications

  • Experience in the automotive, financial services, or related industries
  • Basic understanding of financial statements
  • Proficiency in Google Workspace, Salesforce, Tableau
  • Familiarity with customer relationship management (CRM) tools

Benefits & Perks

Competitive payMedical, dental, and vision benefits with employer HSA contributions and FSA optionsImmediately vested 401K with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leaveEmployer-paid short-term disability, long-term disability, life insurance, and AD&DRobust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledgeCompany culture of internal promotions, diverse career paths, and meaningful advancement