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Job Description
Join Intuit as a Tax Expert and help customers navigate tax season from the comfort of your home. With a focus on customer satisfaction and a supportive team, you'll provide expert guidance using TurboTax products while enjoying flexible work hours and comprehensive benefits.
Key Responsibilities
Assist customers in completing their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, and tax calculations
Manage product/software inquiries
Utilize government websites and professional resources to deliver accurate answers
Interact with customers using video communication software
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of experience filing 30 or more federal and state individual 1040 tax returns
Active, unrestricted credential: EA, CPA, or Practicing Attorney
Strong tax preparation experience
Extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Willing to obtain an internet connection meeting Intuit Security criteria
Available to work a minimum of 20 hours per week
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live