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Cloud DevOps Engineer - Voice Infrastructure (AWS)

Zendesk

Akron, OH
1 day ago
$90k - $120k

Job Description

Join Zendesk as a Cloud DevOps Engineer to enhance our Voice products, leveraging AWS infrastructure for high performance and scalability. Collaborate with diverse teams to deliver impactful solutions and foster a culture of learning.

Key Responsibilities

  • Build and monitor scalable, high-performance infrastructure solutions on AWS
  • Collaborate with product and engineering teams to support development
  • Build, monitor, and improve CI/CD pipelines
  • Contribute to security and compliance initiatives
  • Continuously seek improvements in infrastructure reliability and cost-effectiveness
  • Support remediation of production incidents

Required Qualifications

  • 2-4 years of professional DevOps experience
  • Experience with AWS
  • Experience deploying infrastructure-as-code (preferably CloudFormation)
  • Hands-on experience with CI/CD pipelines
  • Strong systems architecture skills

Preferred Qualifications

  • Experience with Ruby or Go
  • Practical knowledge of the AWS Well-Architected Framework
  • Skills in supporting and troubleshooting production systems with critical SLAs
  • Excellent communication and problem-solving abilities

Benefits & Perks

Bonus eligibilityFlexible remote work optionsInclusive workplace culture