Join Optum as a Financial Counselor in Mount Kisco, NY, where you will support patients with outstanding balances, implement collection processes, and provide exceptional service. Enjoy a collaborative environment with extensive resources to enhance patient care and your career.
Key Responsibilities
Implement the collection process for accounts in arrears
Contact patients regarding overdue balances and arrange payment plans
Maintain documentation of all collection activities
Handle patient complaints and escalate unresolved issues