Join Crate & Barrel as a Team Leader, Customer Experience & Outreach to inspire and lead a team in delivering exceptional customer service and exceeding sales goals. You'll mentor associates, manage workloads, and maintain a vibrant sales environment while promoting a passion for home design.
Key Responsibilities
Lead designated functional team and manage associate workload
Coach associates on exceptional performance
Train and develop associates on product knowledge and customer service
Maintain understanding of new store initiatives
Review KPI results and identify opportunities with Assistant Store Leader
Ensure all customers receive gracious and efficient service