Join DriveTime as a Loan Advisor and play a crucial role in assisting customers with their loan repayment, while building meaningful relationships. This part-time position offers flexibility and numerous benefits, including healthcare coverage and growth opportunities.
Key Responsibilities
Collect past due payments and negotiate payment plans
Make inbound and outbound contact with customers regarding past-due balances
Educate and build relationships with customers
Review account information and process payments
Assist customers with debt repayment plans
Monitor overdue accounts
Maintain positive relationships with the Loan Servicing team
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Located on-site in Fort Worth, TX
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(k)Company paid life insurance policyShort and long-term disability coverageTuition reimbursementWellness programGame roomIn-house gymSocial eventsPaid time off