Entry Level Customer Service Representative- Merrimack, NH
Fidelity Investments
Newmarket, NH
14 hours ago
$40k - $55k
Job Description
Join Fidelity Investments as an Entry Level Customer Service Representative, where you'll enhance your career through comprehensive training and support while helping clients with their financial needs.
Key Responsibilities
Provide outstanding customer service via inbound phone calls
Assist clients with trade requests, money movement, and online support
Prepare for and obtain FINRA licenses
Handle complex customer calls
Explore new career paths through job shadowing
Required Qualifications
Aptitude for completing FINRA SIE®, Series 7, and Series 63 exams
Enthusiasm for continuous learning
Ability to establish rapport with customers
Exceptional critical and analytical problem-solving skills
Comfortable learning new technology
Preferred Qualifications
Experience in customer service
Familiarity with financial services
Benefits & Perks
Maternal and Parental LeaveTuition ReimbursementStudent Loan Assistance401(K) 7% matchHealth InsuranceDental InsuranceVision InsuranceDisability InsurancePaid Time OffCommuter Benefit ProgramBackup Dependent CareCharitable matchConcierge ServicesWellness Program