Join Community Choice Financial as a General Manager, where you'll lead a team in providing reliable financial solutions and exceptional customer service in a fast-paced environment. This role offers growth opportunities and a comprehensive training program to enhance your career.
Key Responsibilities
Manage overall store performance
Coach, lead, and develop team members
Identify local marketing strategies and build revenue
Examine and process loan/pawn applications
Enforce adherence to quality standards and regulations
Participate in audits and compliance reviews
Supervise cash management and loss prevention
Conduct opening and closing procedures
Participate in hiring and retention of employees
Develop work schedules
Handle complex customer situations
Maintain store appearance and address facility needs
Perform duties outside of the office when applicable
Work efficiently in a fast-paced environment
Conduct additional tasks as directed by leadership
Maintain a full-time work schedule
Required Qualifications
High school diploma or equivalent
Minimum two years’ experience in a supervisory or leadership role in retail, finance, service, or related industries
Excellent verbal and written communication skills
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
Valid driver's license and auto insurance
Must be at least 18 years of age
Ability to meet physical demands of the position
Preferred Qualifications
Associates degree or higher
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish)
Benefits & Perks
Paid on-the-job trainingAccess to a learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMultiple coverage choices for medical insurance401(k) retirement plan with company matchCompany-sponsored life and AD&D insuranceVoluntary benefits for dental, vision, and disabilityEmployee Assistance Program for mental health resourcesDiscount Marketplace accessPaid time off starting with 12 days in the first yearBusiness casual dress code