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Associate Patient Care Coordinator - Phoenix, AZ

Optum

Phoenix, AZ
18 days ago
$16.00 - $28.85

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as an Associate Patient Care Coordinator and be the vital first point of contact for patients. Your role is essential in ensuring accurate patient information, compliance, and delivering compassionate healthcare services. Make a positive impact in the community while enjoying a supportive work culture and comprehensive benefits.

Key Responsibilities

  • Maintains up-to-date knowledge of registration requirements
  • Ensures accurate entry of demographic information
  • Verifies patient identity and reviews assigned accounts for accuracy
  • Meets CMS billing requirements and ensures regulatory compliance
  • Collects and enters required data into the ADT system
  • Verifies insurance benefits and obtains necessary authorizations
  • Calculates patient payments and sets up payment plans as needed
  • Documents conversations regarding financial liabilities

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience
  • 1+ years of experience with requesting and processing financial payments
  • Beginner level of proficiency working with computers/data entry
  • Ability to work from 6:00pm – 4:30am, Thursday - Sunday

Preferred Qualifications

  • 1+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
  • General understanding of insurance policies and procedures
  • Working knowledge of medical terminology
  • Able to perform basic mathematics for payment calculation

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical, Dental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits