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Job Description
Join Optum as an Associate Patient Care Coordinator and be the vital first point of contact for patients. Your role is essential in ensuring accurate patient information, compliance, and delivering compassionate healthcare services. Make a positive impact in the community while enjoying a supportive work culture and comprehensive benefits.
Key Responsibilities
Maintains up-to-date knowledge of registration requirements
Ensures accurate entry of demographic information
Verifies patient identity and reviews assigned accounts for accuracy
Meets CMS billing requirements and ensures regulatory compliance
Collects and enters required data into the ADT system
Verifies insurance benefits and obtains necessary authorizations
Calculates patient payments and sets up payment plans as needed
1+ years of experience with requesting and processing financial payments
Beginner level of proficiency working with computers/data entry
Ability to work from 6:00pm – 4:30am, Thursday - Sunday
Preferred Qualifications
1+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
General understanding of insurance policies and procedures
Working knowledge of medical terminology
Able to perform basic mathematics for payment calculation
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical, Dental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits