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Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA

TTEC

Las Cruces, NM
26 days ago
$16/hour (base wage during training)

Job Description

Join TTEC as a Bilingual Customer Service and Sales Representative and ignite your career by helping customers navigate their insurance needs. Enjoy a supportive work environment while receiving paid training and benefits as you grow into a Licensed Healthcare Insurance Agent.

Key Responsibilities

  • Assist individuals in understanding their coverages and selecting products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion
  • Identify additional customer needs and help with upgrades

Required Qualifications

  • Bilingual in English and Spanish
  • High school diploma or equivalent
  • Minimum six (6) months sales experience
  • Integrity to follow HIPAA guidelines
  • Strong customer service orientation
  • High speed internet (>25 mbps download and 10 mbps upload)

Preferred Qualifications

  • Self-discipline and tenacity to learn about insurance
  • Strong computer navigation skills

Benefits & Perks

FREE licensing course with paid study timeAll state licensing exam fees coveredBase wage of $16/hr during trainingPerformance-based bonuses after licensingHealthy benefits package including PTO and tuition reimbursement