O

Associate Patient Care Coordinator - Greensburg, PA

Optum

Greensburg, PA
1 day ago
$16.00 - $27.69

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as an Associate Patient Care Coordinator and make a direct impact on health outcomes. In this full-time role, you'll provide patient-oriented service in a dynamic clinical environment while enjoying comprehensive benefits and career development opportunities.

Key Responsibilities

  • Communicates directly with patients and/or families to complete the registration process
  • Utilizes computer systems to verify patient data and ensure accuracy
  • Processes referrals, pre-certifications, and pre-authorizations according to insurance requirements
  • Verifies insurance coverage and creates price estimates
  • Collects patient co-pays and discusses financial obligations
  • Identifies outstanding balances from previous visits and collects due amounts
  • Responsible for scheduling patient services prior to hospital discharge
  • Responds to patient inquiries with compassion and respect
  • Generates and analyzes patient data reports

Required Qualifications

  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support role
  • Ability to work full-time including flexibility for occasional overtime

Preferred Qualifications

  • Experience with Microsoft Office products
  • Experience in a Hospital Patient Registration Department, Physician office or any medical setting
  • Experience in insurance reimbursement and financial verification
  • Experience in requesting and processing financial payments
  • Working knowledge of medical terminology
  • Understanding of insurance policies and procedures
  • Ability to perform basic mathematics for financial payments

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)