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Release of Information (ROI) Specialist - Medical Records

The Staff Pad

Blue Ridge, GA
11 days ago

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Job Description

Join The Staff Pad as a Release of Information Specialist at Blue Ridge Medical Center, where you'll play a vital role in managing medical record requests. Ensure compliance with HIPAA regulations while interacting with patients and healthcare professionals to maintain the integrity and confidentiality of patient information.

Key Responsibilities

  • Receive and respond to medical records requests via various channels
  • Verify authorization and identity for release of information
  • Interact with patients, legal offices, insurance representatives, and other requestors
  • Accurately retrieve and process medical records from the EHR system
  • Maintain logs and documentation of all requests and disclosures
  • Coordinate with internal departments and clinical staff as needed
  • Ensure confidentiality and security of all patient information

Required Qualifications

  • High school diploma or equivalent
  • Strong communication and customer service skills
  • Familiarity with HIPAA regulations and medical terminology
  • Proficiency in Microsoft Office and electronic health record systems

Preferred Qualifications

  • Medical records training
  • Prior experience in Health Information Management or medical records
  • Knowledge of QuickBooks and Excel