Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative, where you'll leverage your expertise in billing and insurance processes to ensure accurate financial transactions and provide exceptional customer service. Your role will be vital in supporting patients through billing inquiries and managing account reconciliations.
Key Responsibilities
Demonstrate knowledge of insurance processes including deductibles and copays
Accurately record payments received and apply them to patient accounts
Conduct regular reviews of patient accounts to identify discrepancies
Interact with patients to address billing inquiries and establish payment arrangements
Initiate collection efforts for past-due accounts
Maintain detailed records of all interactions and transactions
Ensure compliance with healthcare billing regulations
Generate reports on accounts receivable status and collections efforts
Required Qualifications
Previous experience in a similar role within healthcare finance or billing
Strong understanding of insurance processes and healthcare billing regulations
Excellent communication and negotiation skills
Proficient in relevant software applications for billing and financial record-keeping
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability