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Part Time Associate Patient Care Coordinator - Waukesha, WI

Optum

Waukesha, WI
17 days ago
$16.00 - $27.69

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Part-Time Associate Patient Care Coordinator, where you'll directly improve health outcomes by connecting patients to essential care and support services. Enjoy a culture of inclusion, comprehensive benefits, and career development opportunities while making a positive impact in your community.

Key Responsibilities

  • Greets visitors and patients in person
  • Communicates by telephone or video conferencing, upholding excellent customer service
  • Handles confidential information appropriately
  • Prioritizes and assesses emergency needs
  • Maintains current physician on-call schedules
  • Enters and updates patient demographic and financial information
  • Collects patient liabilities and balances the cash box
  • Coordinates patient admission needs and bed assignments
  • Meets or exceeds audit accuracy standards

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience in an office setting or professional work environment
  • Intermediate level of proficiency with Microsoft Office products
  • Ability to work on a rotating schedule

Preferred Qualifications

  • 2+ years of customer service experience in a hospital setting
  • 2+ years of scheduling experience in a clinical setting
  • Experience in a medical office or emergency department
  • Knowledge of medical terminology
  • Experience with electronic medical records system

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution