Part Time Associate Patient Care Coordinator - Waukesha, WI
Optum
Waukesha, WI
17 days ago
$16.00 - $27.69
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Job Description
Join Optum as a Part-Time Associate Patient Care Coordinator, where you'll directly improve health outcomes by connecting patients to essential care and support services. Enjoy a culture of inclusion, comprehensive benefits, and career development opportunities while making a positive impact in your community.
Key Responsibilities
Greets visitors and patients in person
Communicates by telephone or video conferencing, upholding excellent customer service
Handles confidential information appropriately
Prioritizes and assesses emergency needs
Maintains current physician on-call schedules
Enters and updates patient demographic and financial information
Collects patient liabilities and balances the cash box
Coordinates patient admission needs and bed assignments
Meets or exceeds audit accuracy standards
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience in an office setting or professional work environment
Intermediate level of proficiency with Microsoft Office products
Ability to work on a rotating schedule
Preferred Qualifications
2+ years of customer service experience in a hospital setting
2+ years of scheduling experience in a clinical setting
Experience in a medical office or emergency department
Knowledge of medical terminology
Experience with electronic medical records system
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution