Join USAA as a Loan Officer, where you'll empower members to achieve financial security through exceptional mortgage solutions. Enjoy a flexible work environment and make a meaningful impact in the military community.
Key Responsibilities
Process VA and Conventional mortgage loans within service level objectives
Assess and grant or reject mortgage applications
Manage a pipeline of member calls for mortgage products
Partner with Processors, Underwriters, and Closers to deliver mortgage products
Stay updated on compliance and regulatory requirements
Develop and maintain partnerships with Real Estate Agents
Required Qualifications
High School Diploma or General Equivalency Diploma
2 years of mortgage sales experience or relevant customer service experience
Acquisition and maintenance of applicable licenses/state registrations
Preferred Qualifications
2+ years sales or High Volume Contact Center experience
Mortgage Consumer Direct Experience
Current or Prior NMLS #
US military experience through military service or a military spouse/domestic partner
Benefits & Perks
Comprehensive medical, dental, and vision plans401(k)PensionLife insuranceParental benefitsAdoption assistancePaid time off program with paid holidays16 paid volunteer hoursVarious wellness programsCareer path planning and continuing education