Join Clinical Laboratories of Hawaii as a Revenue Cycle Billing Manager, where you will lead a dedicated billing team to ensure compliance and optimize billing processes. Enjoy a full-time position in a supportive, Great Place to Work certified environment, with opportunities for professional growth.
Key Responsibilities
Oversee the day-to-day functions of the Billing Department
Streamline billing and collections processes
Develop, review, and revise policies and procedures
Implement a quality assurance plan for compliance
Conduct monthly staff meetings for education and communication
Standardize methods for work completion
Monitor accounts receivables and improve collections
Ensure timely patient statement and delinquent notice distribution
Create and implement training programs for staff
Respond to escalated concerns from various stakeholders
Monitor staff performance and conduct evaluations
Counsel and discipline staff as necessary
Approve timesheets and PTO requests
Assist other departments as required
Required Qualifications
High School Diploma or equivalent; Bachelor Degree preferred
Minimum of five (5) years managerial/supervisory experience
Minimum of three (3) years in medical billing
Experience in assessing and conducting training programs
Computer skills with specific knowledge of Microsoft Office applications
Knowledge of current insurance billing requirements
Excellent organizational skills
Proven problem solving and decision-making skills
Excellent written and verbal communication skills (English)
Excellent telephone etiquette
Ability to travel
Passes company drug testing program pre-hire and thereafter on a periodic and/or random basis
Preferred Qualifications
Able to understand instructions, reason, and make judgments
Strong facilitation and communication skills
Customer-focused and aware of customer needs
Proactive communicator with strong verbal and written skills