As a Senior Retail Sales Associate at AutoZone, you will drive sales by delivering exceptional customer service and ensuring a superior shopping experience. Your role involves assisting customers with their automotive needs, maintaining store standards, and developing your skills to enhance service delivery.
Key Responsibilities
Provides WOW! Customer Service
Ensures assigned store tasks are completed in a timely manner
Operates cash registers and follows cash handling procedures
Follows company policies and loss prevention procedures
Maintains a safe working environment including PPE
Maintains store appearance and merchandising standards
Restocks merchandise and places it in respective areas
Utilizes ZNET to help customers locate merchandise
Maintains product knowledge and current promotions
Assists with installation of wipers blades, batteries and light bulbs
Utilizes OBDII to read codes from customer automobiles
Diagnoses automobile problems and recommends solutions
Communicates with managers regarding customer and employee matters
Develops effective customer service skills
Provides honest and trustworthy advice regarding products
Required Qualifications
High School diploma or equivalent
Basic knowledge of automotive parts
Excellent communication and decision making skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule including holidays, evenings and weekends
Benefits & Perks
Competitive pay and paid time offUnrivaled company cultureMedical, dental, vision, life, and disability insurance optionsHealth Savings and Flexible Spending Accounts with wellness rewardsExclusive Discounts and Perks, including in-store discount401(k) with Company match and Stock Purchase PlanOpportunities for career growth and tuition reimbursement