Join Exploria Resorts as a Front Desk Agent and help create memorable experiences for our guests. This full-time role involves greeting guests, checking them in and out, and providing exceptional customer service in a welcoming environment.
Key Responsibilities
Greet guests at the front desk
Check guests in/out
Provide outstanding customer service
Respond to telephone and in-person inquiries regarding reservations and guest concerns
Perform other duties assigned by management
Required Qualifications
Strong hospitality skills
Strong communication skills
Ability to understand and follow verbal/written instructions
Ability to multitask
Adherence to cashiering procedures
Good computer skills
Detail-oriented
Preferred Qualifications
Bi-lingual
Benefits & Perks
Health insurance with HSA and FSA optionsDental InsuranceVision InsuranceLife/AD&D insuranceShort - Long- Term Disability coverage401(k)PTOPaid HolidaysEmployee Referral ProgramRoom rate discountsGrowth opportunities