Join our team as a General Manager in Covington, GA, where you'll lead store operations, drive revenue growth, and cultivate a high-performance team in a customer-focused environment. With comprehensive training and development programs, you'll have the tools to make a significant impact on both your career and the community.
Key Responsibilities
Manage overall store performance by meeting or exceeding Company performance standards
Coach, lead, and develop all team members
Identify local marketing strategies and build revenue
Examine and process loan/pawn applications and assess risk
Enforce adherence to quality standards and regulations
Supervise cash management and loss prevention
Conduct opening and closing procedures and train new staff
Participate in hiring and retention of new employees
Develop work schedules according to budget and workloads
Handle complex customer situations with integrity
Maintain store appearance and address facility needs
Work efficiently in a fast-paced environment
Required Qualifications
High school diploma or equivalent
Minimum two years’ experience in a supervisory or leadership role in retail, finance, service, or related industries
Operations experience in a leadership capacity
Excellent verbal and written communication skills
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
Valid driver's license and auto insurance
Must be at least 18 years of age
Ability to meet physical demands of the position
Preferred Qualifications
Associates degree or higher
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish)
Benefits & Perks
Paid on-the-job trainingAccess to a robust learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMultiple coverage choices for medical insurance401(k) with company matchCompany-Sponsored Life and AD&D InsuranceVoluntary benefits including dental, vision, disability plansFree access to mental health resourcesDiscounts from retailersPaid time off starting with 12 days in the first yearRelaxed business casual dress code