Join Quill, a leader in office supplies, as a Customer Service Representative. You'll manage a significant portfolio, develop new business, and drive sales growth while supporting an expanding customer base. This role offers the opportunity to thrive in a dynamic environment with a focus on strategic solutions and customer relationships.
Key Responsibilities
Responsible for sales results for assigned book of accounts with large sales and potential (~$8-10M+)
Acquire new business and grow sales as well as manage current customer base
Map accounts and identify core and specialty category opportunities
Create and maintain understanding of accounts, build strategic growth plans
Utilize enablement tools to keep customer data updated, manage a healthy pipeline
Know products, customers, and vertical markets
Utilize Salesforce regularly
Execute sales strategies through various channels
Leverage sales methodologies to retain and grow customer base
Required Qualifications
High School Diploma or GED
3+ years sales experience in Account Management and/or Business Development
Must have the availability to travel (up to 4x per year)
Preferred Qualifications
Proficient computer skills and knowledge of Microsoft Office
Prior experience working with large complex accounts
Had responsibility for a sales quota and a track record of exceeding quota
Managed a complex deal shaping from start to finish
Experience with business-to-business sales process
Had responsibility to retain and grow accounts
Benefits & Perks
Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)Online and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs