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Customer Service Agent

Alaska Airlines

Nome, AK
19 days ago
$28.48

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Alaska Airlines as a Customer Service Agent, where you'll aid guests with their travel needs in a dynamic airport environment. Enjoy competitive pay, bonuses, and various benefits while helping create remarkable travel experiences.

Key Responsibilities

  • Assist guests with travel needs including answering inquiries, ticketing, checking-in passengers, and boarding flights
  • Sell tickets and ensure cabin accommodations
  • Perform computer and paperwork tasks
  • Evaluate and prepare flights by arranging seat assignments and coordinating special meals and upgrades
  • Perform boarding and gate duties
  • Process and secure passenger luggage

Required Qualifications

  • 6 months of customer service or community service experience
  • Exceptional interpersonal and communication skills
  • Typing speed of at least 25 WPM
  • Ability to consistently lift 50 lbs
  • Flexibility to work varied shifts
  • High school diploma or equivalent
  • Minimum age of 18
  • Must be authorized to work in the U.S.

Benefits & Perks

Free stand-by travel privileges on Alaska Airlines & Horizon AirComprehensive well-being programs including medical, dental, and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off