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Job Description
Join Alaska Airlines as a Customer Service Agent, where you'll aid guests with their travel needs in a dynamic airport environment. Enjoy competitive pay, bonuses, and various benefits while helping create remarkable travel experiences.
Key Responsibilities
Assist guests with travel needs including answering inquiries, ticketing, checking-in passengers, and boarding flights
Sell tickets and ensure cabin accommodations
Perform computer and paperwork tasks
Evaluate and prepare flights by arranging seat assignments and coordinating special meals and upgrades
Perform boarding and gate duties
Process and secure passenger luggage
Required Qualifications
6 months of customer service or community service experience
Exceptional interpersonal and communication skills
Typing speed of at least 25 WPM
Ability to consistently lift 50 lbs
Flexibility to work varied shifts
High school diploma or equivalent
Minimum age of 18
Must be authorized to work in the U.S.
Benefits & Perks
Free stand-by travel privileges on Alaska Airlines & Horizon AirComprehensive well-being programs including medical, dental, and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off