Associate Patient Care Coordinator - San Antonio, TX
Optum
San Antonio, TX
1 month ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator in San Antonio, TX, where you will enhance patient experiences by managing check-in processes and ensuring excellent customer service. Be part of a team dedicated to improving health outcomes in the community, supported by a comprehensive benefits package and career development opportunities.
Key Responsibilities
Greets patients and manages wait time
Completes check-in and check-out tasks including insurance verification
Collects co-payments and issues receipts
Processes walk-in patients and visitors
Answers phones and schedules appointments
Manages medical records
Assists patients with completing required paperwork
Connects patients with outside resources
Ensures all correspondence is scanned and filed
Establishes and maintains effective relationships with patients and employees
Performs related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare experience
Preferred Qualifications
1+ years of experience working in a medical office position
1+ years of experience/knowledge of medical terms
Experience working with an electronic health record (ECW)
Beginner level of computer proficiency
Knowledge of insurance carriers and managed care plans
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D InsuranceShort-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits