Join Zendesk as a Staff DevOps Engineer - Edge, where you'll build and manage a high-performance proxy tier and global CDN platform, ensuring reliability and efficiency for millions of users. Collaborate with experienced engineers and utilize modern technologies to drive continuous improvement.
Key Responsibilities
Build and manage a high-performance proxy tier servicing billions of requests per day
Manage a global CDN platform
Collaborate with a niche team of experienced engineers
Ship code to production and improve user experience
Review peers' code, changes, and deployment plans
Utilize a modern technology stack and DevOps best practices
Required Qualifications
Proven experience with Go or Python
5+ years work experience in a DevOps or production engineer role
5+ years experience with edge-related technologies
Hands-on experience in shipping highly scalable server-side solutions
Hands-on experience working with Linux, Docker, and Kubernetes
Hands-on experience with AWS or similar cloud computing platforms
Preferred Qualifications
Deep experience in modern SaaS companies
Strong writing skills
Knowledge of caching solutions and experience with CDN solutions
Experience observing systems via metrics and traces using cloud-based Observability tools
Willingness to learn writing code in Go
Benefits & Perks
Hybrid work flexibilityHealth insurance401kBonus eligibility