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Job Description
As an Operations Associate for Jackpocket, you will drive the success of our digital lottery courier product, managing customer orders efficiently and accurately. Join a dynamic team where you can make a significant impact in a fast-paced environment, ensuring exceptional customer experiences.
Key Responsibilities
Manage and process customer lottery ticket orders and redemptions
Keep systems updated with real-time customer order statuses
Streamline and organize workflows to meet daily objectives
Maintain the smooth operation of printing and scanning equipment
Support various operational projects as they arise
Required Qualifications
Flexibility to work a dynamic schedule, including weekends and holidays
Experience in fast-paced environments
Familiarity with common software, including Microsoft Excel
Self-starter mentality and sharp attention to detail
Exceptional customer service, communication, and time management skills
Physical ability to stand and walk frequently and occasionally lift up to 25 lbs
Benefits & Perks
$1,000 sign-on bonus after completing 90 days of employment