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Job Description
Join Intuit as a Tax Expert and help customers navigate their taxes with expert guidance and preparation. Shape the future of TurboTax Live Business while working with a top-ranked company known for its commitment to customer success.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, and tax calculations
Maintain sensitive customer information responsibly
Utilize resources to deliver accurate answers to customers
Interact with customers using video communication software
Required Qualifications
Active unrestricted credential: EA, CPA, or Practicing Attorney
3 or more years of recent experience preparing federal and state business tax returns
Minimum of 2 seasons of personal Tax Preparation experience
Must be available to work a minimum of 20 hours per week
Proficient with technology and solid knowledge of computer operations and software
Strong customer service skills
Excellent verbal and written communication skills
Critical thinking and problem-solving skills
Ability to work in a fast-paced environment with minimal supervision
Preferred Qualifications
Bookkeeping experience with books to tax preparation
Experience preparing Business Tax returns for service industry customers