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Job Description
Description
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Insight Global provided pay range
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$110,000.00/yr - $160,000.00/yr
Direct message the job poster from Insight Global
The Manager Technology Delivery / Partner Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs. The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates. Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area.
Depth & Scope:
Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area
Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective
Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service
Oversees a sizeable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end-to-end delivery of complex projects, system enhancements / applications and/or application or service management
Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity
Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department
Advocates for operational improvements to enhance the divisions value to the organization
Preferred Qualifications:
~5+ years of experience managing vendor applications
~5+ year of previous Commercial Servicing (preferably ACBS) experience
~ Demonstrated successful experience in managing a team size of 5 or more.
Education & Experience:
~ Undergraduate degree or Technical Certificate
~10+ years related experience
~ Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
~ Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
~ Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization
Customer Accountabilities:
Understands and supports the Banks Customer Service Strategy
Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
Leads, coaches and models quality service delivery at every interaction
Supports the ongoing improvement of the partner/Customer experience
Employee/Team Accountabilities:
Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team
Builds capability support / executes plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies
Role model behaviors consistent with our leadership profile, customer and employee experience agendas and risk and control culture
Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects the diversity agenda, and creates an extraordinary employee experience
Leads, coaches and develops a highly effective team by ensuring ongoing training and performance and development management
Compensation:
$110,000 to $160,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
Seniority level
~ Seniority level Mid-Senior level
Employment type
~ Employment type Full-time
Job function
Job function Information Technology
Industries Staffing and Recruiting
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