Join Optum as a Field Based Patient Liaison in Everett, WA, where you'll enhance patient care through collaboration and education. Leverage your skills to support clinic staff and engage with patients while driving growth and improvement in healthcare delivery.
Key Responsibilities
Build, manage and maintain clinic staff relationships through collaboration, education, and communication
Support patients with Medicare resources and education
Create data-driven strategies to reach yearly targets
Engage in data review with Growth VP on a regular cadence
Support Medicare Education across clinic staff with training, education, and engagement
Required Qualifications
High School Diploma / GED or equivalent work experience
Must be 18 years of age or older
1+ years of experience with analyzing and solving customer problems
1+ years of experience with working in the health care industry
1+ years of experience with working with medical terminology
Experience with EMR
Experience with computers and Windows PC applications including Microsoft Office
Must have reliable transportation and be able to visit clinics in an assigned territory as needed
Ability to travel up to 50% of the time
Ability to work during normal business hours from Monday - Friday
Preferred Qualifications
EPIC experience
Marketing experience
Experience working with health care insurance
Experience in a hospital, physician's office or medical clinic setting
Experience working with Medicare and/or Medicaid Services
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution