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Loan Advisor

DriveTime

Fort Worth, TX
1 month ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

As a Loan Advisor at DriveTime, you will play a crucial role in helping customers manage their auto loans and achieve vehicle ownership. You'll negotiate payment plans, maintain positive customer relationships, and assist with debt repayment options while meeting production goals in a supportive and engaging environment.

Key Responsibilities

  • Collect past due payments and negotiate payment plans with customers
  • Educate and build relationships with customers regarding payment options
  • Navigate multiple systems to review account information and process payments
  • Monitor and ensure follow-up on loan repayment agreements
  • Assist customers with debt repayment plans and modifications

Required Qualifications

  • High School Diploma or GED
  • 2+ years of experience in collections, customer service, sales or retail industry
  • Ability to pass a drug test and a background check

Preferred Qualifications

  • Background in Metrics and Analytics

Benefits & Perks

Medical, dental, and vision insurance401(k) planCompany paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidays