Join Optum as an Associate Patient Care Coordinator, where you'll be the first point of contact for patients, ensuring quality care and compassionate service. Your role will involve collecting patient information and verifying insurance, making a significant impact on health outcomes in the community.
Key Responsibilities
Communicates directly with patients and families to complete the registration process
Responds to patient and caregiver inquiries in a compassionate manner
Utilizes computer systems to enter, access, or verify patient data
Checks in and obtains all demographics and insurance information for patients
Answers billing questions
Delivers and creates patient estimates based on insurance benefits
Required Qualifications
High School Diploma/GED (or higher)
6+ months of experience in an office setting, customer service setting, phone support role, or call center environment
Basic level of proficiency with computer and Windows PC applications
Ability to work Wednesday - Saturday 4:00PM - 4:30AM
Preferred Qualifications
1+ years of Registration experience in a hospital or medical setting
Understanding of medical terminology
Working knowledge of insurance policies and procedures and patient care setting
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-term Disability401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, etc.)