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Medical Customer Service

Biolife Plasma Services

Morrison, IA
1 month ago
$16.00

Job Description

Join Biolife Plasma Services as a Medical Customer Service Representative, where you will play a crucial role in donor care and support life-changing treatments. In this part-time position, you will engage with donors, manage vital screenings, and contribute to operational improvements while ensuring safety and quality service.

Key Responsibilities

  • Answer phones and greet donors
  • Screen new and repeat donors and record vital signs
  • Prepare donor charts and maintain accurate records
  • Identify operational opportunities for improvement
  • Work various shifts including weekends and holidays

Required Qualifications

  • High school diploma or equivalent
  • Ability to work evenings, weekends, and holidays
  • Ability to walk and/or stand for the entire work shift
  • Ability to lean, bend, stoop, crouch, and reach
  • Fine motor coordination and depth perception

Preferred Qualifications

  • 1 or more years of experience in a customer or patient facing role

Benefits & Perks

Medical, dental, vision insurance401(k) plan with company matchShort-term and long-term disability coveragePaid volunteer time offVacation and sick timeTuition reimbursement program