Join Crate & Barrel as a Team Leader, Customer Experience & Outreach, where you'll inspire and engage both customers and your team. Your leadership will drive sales, ensure exceptional customer service, and mentor associates for success in a dynamic retail environment.
Key Responsibilities
Lead designated functional team and manage associate workload
Coach associates on exceptional performance
Partner with the Assistant Store Leader to train and develop associates
Maintain understanding of new store initiatives and communicate changes
Focus on promoting and driving sales
Review KPI results and identify opportunities
Communicate regularly with the Assistant Store Leader
Ensure customers receive gracious, quick, and efficient service