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Job Description
Join Optum as a Patient Registration Specialist to be the first point of contact for patients, ensuring compassionate service and accurate registration. With opportunities for growth and a supportive environment, your role will directly impact health outcomes in the community.
Key Responsibilities
Communicate directly with patients and families to complete the registration process
Respond to patient inquiries in a compassionate manner
Obtain Benefits and Insurance verification
Point of Service Cash Collection of Co-Pays, Deductibles, and Coinsurance
Accurate Computer Data Entry
Scan documents
Organize and schedule patient services and appointments
Register and Pre-Register Patients for various cases
Work with Patient Registration and Electronic Medical Record systems
Generate, review and analyze patient data reports
Required Qualifications
High School Diploma/GED
2+ years of experience in a Hospital Patient Registration Department or medical setting
1+ years of customer service experience
1+ years of experience with insurance policies and procedures
Ability to work dayshifts, Monday through Friday 7am - 5pm