Store Maintenance Team Member - Part Time

We have a personal relationship with our shoes! When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. We strive to support our associates in putting their best foot forward and helping our customers do the same. Store Manager and/or Customer Experience Leader (CEL) Bring positive energy and enthusiasm. Be empowered to meet the customer where they are and personalize their experience: •Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at. •Answer questions regarding product and complete customer transactions through either in-store sales or digital orders. Be committed to the customer having a consistent positive experience: •We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers. •This includes but is not limited to the following: clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary. •Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom. Bring the power of shoes to life by leveraging in-store and digital services: •Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery. •Use of company tools to search product availability to order for the customer ie. iPhone, Register. •Be responsible to pause and the put the customer first: •Complete customer transactions while following DSW's policies and procedures. •Operate a calculator and enter data via the register keyboard. •Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate. •Follow all asset protection policies and procedures. Actively participates in daily team meetings and ongoing training. •Be open to and responsive to coaching and feedback. •Professional, friendly, and customer service focused. Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator). Must have the ability to spend up to 100% of working time standing or walking around the store. No previous retail experience required. Why Choose A Career with Designer Brands? Empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands. Invested in helping our associates learn, develop, achieve and grow into strong leaders Dedicated to giving back and community involvement About Designer Brands: Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories. Designer Brands Inc. operates a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands. Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 6,400 stores worldwide. We learned of a fake job offer scam where individuals are using a company's name and branding to create emails and websites designed to trick individuals into providing personal information because they think they are applying for a job directly with the company. To combat this, companies are listing their legitimate hiring sites and communication methods. If you are not certain about a communication or an information request, a good practice is to independently look-up a contact for the company (do not use the contact method listed in the request) to verify that you are contacting the right person and not being deceived. If you want to verify a Designer Brands' related hiring request, please send a message to TalentAcquisition@hr.designerbrands.com.