Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
Saint Albans, WV
26 days ago
$16/hour
Job Description
Join TTEC as a Bilingual Customer Service and Sales Representative, where you'll enhance your career while providing exceptional customer experiences. You'll be trained to become a Licensed Healthcare Insurance Agent, with all licensing fees covered, and enjoy a supportive and inclusive work environment.
Key Responsibilities
Assist individuals in understanding their coverages and selecting the right products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional needs customers may have and help them upgrade products or services
Required Qualifications
Bilingual in English and Spanish
Minimum six (6) months sales experience
High school diploma or equivalent
Strong customer service orientation
High speed internet (>25 mbps download and 10 mbps upload)
Integrity to follow HIPAA guidelines
Strong computer navigation skills
Legally authorized to work in the United States
18 years or older
Benefits & Perks
FREE licensing courseAll state licensing exam fees coveredYearly renewal of license providedBase wage of $16/hr while studying for your state examPerformance-based bonuses once licensedHealthy benefits package including PTO and tuition reimbursement