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Team Leader, Customer Experience & Outreach

Crate & Barrel

Broomfield, CO
2 days ago
$18.00 - $23.00

Job Description

Join Crate & Barrel as a Team Leader, Customer Experience & Outreach, where your leadership and passion for design will inspire your team to exceed sales goals while providing exceptional customer service. You'll mentor associates and ensure an energized sales floor in a collaborative environment.

Key Responsibilities

  • Lead designated functional team and manage associate workload
  • Coach associates on exceptional performance
  • Train and develop associates on product knowledge and customer service
  • Review KPI results and identify opportunities
  • Ensure customers receive efficient service

Required Qualifications

  • High school diploma/GED or equivalent
  • Strong communication and interpersonal skills

Preferred Qualifications

  • 1+ years customer service or retail experience
  • Open availability for full-time roles
  • Availability for part-time roles on weekends and weekdays

Benefits & Perks

BonusesSales incentivesLong-term incentives