Join Community Choice Financial as a General Manager, where you will lead daily store operations, develop your team, and drive revenue growth in a dynamic retail finance environment. This role offers hands-on coaching and opportunities for career advancement.
Key Responsibilities
Manage overall store performance by meeting or exceeding Company performance standards
Coach, lead, and develop all team members
Identify local marketing strategies and participate in community events
Examine, evaluate, and process loan/pawn applications
Enforce adherence to quality standards and compliance
Supervise office security including cash management
Conduct proper opening and closing procedures
Participate in hiring and retention of new employees
Develop work schedules according to budget and store needs
Handle complex customer situations with integrity
Maintain store appearance and address facility needs
Work efficiently in a fast-paced environment
Required Qualifications
High school diploma or equivalent
Minimum two years’ experience in a supervisory or leadership role in retail, finance, service, or related industries
Operations experience in a leadership capacity
Excellent verbal and written communication skills
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
Valid driver's license and auto insurance
Must be at least 18 years of age
Ability to meet physical demands of the position
Preferred Qualifications
Associates degree or higher
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish) is a plus
Benefits & Perks
Paid on-the-job trainingAccess to a robust learning management systemCross brand training opportunitiesPerformance-based career advancementEducational reimbursement programMultiple coverage choices for medical insurance401(k) Retirement plan with company matchCompany-Sponsored Life and AD&D InsuranceVoluntary benefits including dental and visionFree access to mental health resourcesDiscounts from retailersPaid time off starting with 12 days in the first yearBusiness casual dress code