Join Optum as an Associate Patient Care Coordinator in Orlando, FL, where your role will be crucial in enhancing health outcomes. You'll be the first point of contact for patients, ensuring they receive the best care experience while managing essential administrative tasks. Embrace a supportive culture with opportunities for growth and development.
Key Responsibilities
Greets patients as they arrive and manage appropriate standard wait times
Complete check-in and check-out tasks including patient demographic verification and insurance verification
Collect co-payments, co-insurance, and deductibles and issue receipts
Manages cashier box and daily deposits according to company policies
Answers phones and schedules appointments
Manages medical records and correspondence
Required Qualifications
High School Diploma/GED (or higher)
2+ years of experience in customer service in a healthcare environment
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
2+ years of experience with medical office processes
2+ years of related work experience including data entry
Prior experience with EMR computer applications
Bilingual (English/Spanish)
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution