Specimen Management Specialist

Specimen Management Specialist at Labcorp summary:

The Specimen Management Specialist acts as a liaison between laboratory staff, clients, and patients to ensure accurate specimen handling and customer communication. Responsibilities include identifying, labeling, packing, and shipping biological specimens, while also resolving inquiries and providing product education. The role requires attention to detail, proficiency with databases, and strong organizational and communication skills in a healthcare setting.

LabCorp is seeking a Specimen Management Specialist to join our team in Raritan, NJ. This position will work with internal customers, patients & physician offices to ensure that all patient care needs are addressed accurately and efficiently. The Specimen Management Specialist will provide product education and handle a wide variety of questions while providing market leading services. The ideal candidate will be passionate about improving health and improving lives.

The schedule for this position will be: Monday to Friday 12:00pm -8:30pm with alternating Saturdays.

Job Duties/Responsibilities

• Act a liaison between the lab, clients, and patients.
• Resolve internal & external Customer requests via calls, instant messenger & email communications.
• Communicates with customers in respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples. 

Requirements

• High School Diploma or equivalent.
• Prior medical/clinical laboratory experience is preferred.
• Comfortable handling biological specimens.
• Ability to accurately identify specimens.
• Experience working in a team environment.
• Strong data entry and organizational skills.
• High level of attention to detail.
• Proficient in MS Office.

If you're looking for a career that offers opportunities for growth, continued development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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Keywords:

specimen management, biological specimens, lab communication, patient care, sample labeling, specimen shipping, customer service healthcare, medical laboratory, data entry, healthcare education