Experienced Bilingual Customer Service Representative
GEICO
Sunnyvale, TX
22 hours ago
$46,800 - $52,000
Job Description
Join GEICO as an Experienced Bilingual Customer Service Representative and contribute to our mission of providing quality coverage to millions. Enjoy a dynamic work environment that fosters professional growth and offers competitive rewards, all while making a positive impact on customer experiences.
Key Responsibilities
Provide customer service and support to clients
Address customer inquiries and resolve issues
Maintain knowledge of insurance products and services
Foster trust and grow customer satisfaction
Required Qualifications
12+ months of contact center or customer facing service experience
Excellent verbal and written communication skills in BOTH English and Spanish
Experience providing outstanding customer service
Ability to work in a fast-paced, high-volume call center environment
Willingness to learn new skills and adapt
Open to feedback for performance improvement
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent
Preferred Qualifications
An associate’s degree or higher
Active Personal Lines insurance license
Benefits & Perks
$1,500 sign-on bonus for those with a Personal Lines license$1,000 completion incentive after training10% evening differential for applicable shiftsComprehensive Total Rewards program401K savings plan with a 6% matchTuition assistanceMental healthcare and fertility/adoption assistanceWorkplace flexibility