Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
Cheyenne, WY
26 days ago
$16/hour
Job Description
Join TTEC as a Bilingual Customer Service and Sales Representative and help create exceptional customer experiences. This remote position offers a supportive environment with training for becoming a Licensed Healthcare Insurance Agent, including coverage for licensing fees and a competitive starting wage.
Key Responsibilities
Assist individuals in understanding their coverages and selecting the right products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional needs customers may have to help them upgrade products or services
Required Qualifications
Bilingual in English and Spanish
Minimum six (6) months sales experience
High school diploma or equivalent
Integrity to follow HIPAA guidelines
Strong customer service orientation
High speed internet (>25 mbps download and 10 mbps upload)
Preferred Qualifications
Strong computer navigation skills
Aptitude and tenacity to learn about insurance licensing
Benefits & Perks
FREE licensing courseCompany covers state licensing exam feesBase wage of $16/hour while studyingIncreased pay upon licensingPerformance-based bonusesHealth and wellness incentivesPTOTuition reimbursement